DELIVERY INFORMATION Soubise offer delivery to the UK and all other countries around the world (excluding the USA). We shall try our utmost best to ensure your items arrive on time and in good condition. We have 3 main delivery zones : STANDARD This covers all UK and Channel Islands delivery address, and has a delivery time of up to 5 working days EUROPE/EU This service is available to the following counties: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Slovak Republic, Spain, Sweden and Switzerland. Please allow up to 10 working day for European deliveries. ASIA/PACIFIC This service is available to the following countries ; Hong Kong, Malaysia, Singapore, New Zealand , and Australia. NEXTDAY DELIVERY This service is only available to UK deliveries, and is available to orders placed before 3pm Monday-Thursday. Orders place between Friday and Sunday will be delivered on the following Monday. Please note: A signature will be required for all deliveries. Returns and Refund Policy All customers are entitled to their "7 days cooling off period" as required by EU legislation.should you not be happy with your purchase, you can return it up to 7 days after purchase for a full refund. For more details on our refund policy please see our terms and conditions for more information. IMPORT DUTIES AND TAXES Customers are responsible for any customs/ import duties charged by their local customs authorities